About Us
Cruise and Vacation Desk is a subsidiary of Touraid Travel Inc. During our 25 years of operation, we have established ourselves as industry leaders in the field of vacation rewards. Through our innovative network of partnerships, we are able to offer an array of additional benefits to a variety of credit card holders, participants in employee perks promotions, customer loyalty programs, and member-based affinity groups.
Our reservation center is nestled within the foothills of the Adirondack Mountains and is located in the heart of New York State. Our highly trained and dedicated travel consultants are experts in all areas of the travel industry, and are committed to offering you competitive pricing and customer satisfaction, and will always be glad to assist you during every stage of your reservation.
It is always our goal to help you find your ideal itinerary, with a trip that is tailored towards your vacation desires. We strive to find all our guests the lowest possible fare at the time of booking and will do our utmost to qualify you for any additional savings and amenities that you may be eligible for. Our online reservation system will offer you direct access to the pricing, and real-time availability of all of the vacation retailers with whom we partner. If you would like to speak to one of our dedicated travel consultants, please don’t hesitate to call the number at the top of this page, and they will be more than happy to assist you with any aspect of planning your vacation.
Our mission is to assist you with every aspect of your vacation that we can, as we endeavor to take care of you from the time you book to your return home.
Our Credentials
Touraid Travel Inc. is a fully bonded and insured travel agency, with over 25 years of experience in mass-market, boutique and river cruising, as well as an extensive knowledge of and expertise in, the all-inclusive resort, destination vacation and escorted tour market.
Touraid Travel Inc. is committed to responsible and sustainable business development, and we strive to fulfill this business philosophy through our membership with the following institutions:
Our Accolades
Since first opening our doors in 1989, we have sent tens of thousands of guests on vacation, and we aim to ensure that every guest receives the same level of quality customer service, whether this is your 1st or 100th time using our agency. Whether you are booking for 2 or 200, we will assist you with every aspect of your reservation that we can, as it is always our mission to ensure that your vacation be the best that it can be! Below are just some of the awards that our agency has received an acknowledgment of the outstanding service we have and continue to offer.
- Signature Travel Network - Summit Club Member 2012 - 2019
- Royal Caribbean International - "Royal Family Account" 2003 - 2019
- Carnival Cruise Lines - "Pinnacle Club" 2004 - 2019
- Norwegian Cruise Lines - "President's Club" 2008 - 2019
- Princess Cruises - "iXCEL GOLD Account" 2006 – 2019
- Princess Cruises Innovation Council Member 2018-2019
- Celebrity Cruises - "Celebrity Elite" 2004 – 2019
- Viking River Cruises – Platinum Circle Plus 2014-2019
- Viking River Cruises - Platinum Circle 2011 – 2013
- Royal Caribbean International - Travel Partner of the Year, Northeast 2011, 2012
- Sandals and Beaches - "STAR Award" 2007 - 2012 - Chairman's Royal Account 2011 - 2014
- Travel Impressions - "Best of the Best" 2006 - 2011 Globe Award Winner 2010 - 2016
